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Privacy Policy

Last updated: 03/21/2025

Welcome to Chef Roberta Official, owned by MARV SOCIEDAD DE RESPONSABILIDAD LIMITADA, with its registered office at WVMP+683, San José Province, San José, Loma Linda, 21001, Costa Rica.

This Privacy Policy describes how we collect, use, and protect your personal data in compliance with applicable regulations, including the European Union’s General Data Protection Regulation (GDPR), Costa Rica’s Data Protection Law (Ley 8968), and the California Consumer Privacy Act (CCPA) for U.S. users.

1. Data Controller and Processor

The data controller and processor is Roberta Escuela, who can be contacted at info@chefrobertaofficial.com.

2. Data Collected

We collect the following personal data:

  • Identification data: first name, last name
  • Contact data: email, phone number (if provided)
  • Billing and payment data: information required for purchases and transactions through WooCommerce (managed by third parties such as PayPal)
  • Browsing data: IP address, browser information, operating system
  • Marketing data: newsletter subscription via Mailchimp
  • Restaurant booking data: voluntarily provided via WhatsApp

3. Purpose and Legal Basis of Processing

We use your data for the following purposes:

  • To execute contracts for the sale of eBooks, video courses, and consultations (legal basis: contractual obligation)
  • To provide access to LearnDash courses through the members’ area (legal basis: contractual obligation)
  • To manage restaurant reservations via WhatsApp (legal basis: service execution upon user request)
  • For marketing and promotions (only with your consent)
  • To improve the user experience through analytics services like Google Analytics

4. Third-Party Services and Data Transfers

Your data may be transferred to third parties for operational purposes, including:

  • Payments: PayPal
  • Statistics and analytics: Google Analytics
  • Geolocation: Google Maps
  • Social media: Instagram, YouTube, TikTok, Facebook
  • Marketing and newsletters: Mailchimp

Data is transferred and stored in Costa Rica, where our company is based. If you are in the EU, we adopt Standard Contractual Clauses (SCC) to ensure the protection of your data.

5. Data Retention

Your data will be retained for:

  • Billing data: 5-10 years (legal obligation)
  • Marketing contact data: until consent is withdrawn
  • Browsing data (cookies, IPs): as specified in the [Cookie Policy]

6. User Rights

You have the right to:

  • Access your data and request a copy
  • Correct or update inaccurate data
  • Request the deletion of your personal data
  • Restrict or object to processing for marketing purposes
  • Request data portability

You can exercise these rights by contacting info@chefrobertaofficial.com.

7. Cookies and Tracking Technologies

The website uses cookies to enhance user experience and for analytics and marketing services. More details can be found in our [Cookie Policy].

8. Data Security and Protection

We implement advanced security measures to protect your data, including encryption and restricted access to personal data.

9. Changes to the Privacy Policy

We reserve the right to update this Policy. Updates will be published on this page and notified via email to registered users.

10. Contact Information

For any questions regarding this Privacy Policy, you can contact us at: